All of our orders are sent from an out of Metro area in the Adelaide Hills, from Woodside, South Australia, 5244.

Orders placed before 1.30 pm will be dispatched on the same business day. Order placed after 1.30pm will be dispatched the very next business day. Please note, during busy periods, there may be some delays but we will be sure to treat your order with the highest priority to ship your order as promptly as we can.

Regular Post

Orders are sent via Australia Post’s Regular service & take approximately 2 – 7 business days to arrive after dispatch. Tracking numbers are supplied and are issued upon lodgement at the local post office.

Express Post

Orders can also be sent on request via Australia Post’s Express service & take approximately 1 – 4 business days to arrive after dispatch. Tracking numbers are supplied and are issued upon lodgement at the local post office.

Insurance

The option of insurance coverage is available on all items shipped with Australia Post. If you wish to insure your order, you can choose to add extra cover to your order of which will be calculated and provided to you at the shopping cart stage. Extra charges will be incurred for Insurance cover on your order.

If you have any questions in regards to shipping, please feel free to email me at admin@cowhorseholdings.com.au or message me via My Facebook Page (Martin Saddles & 5 Star 100% Wool Pads – Cowhorse Holdings Australia)